Support
To contact support, please email
[email protected]
Frequently Asked Questions
Account Issues
Q. What do I do if I can’t remember my password?
A. You can use
this online form to reset your password. If you cannot remember your username or the email you used to sign up, please
email customer support.
Q. How do I cancel my account?
A. You can cancel at any time by going to
cs.segpay.com or call 866-450-4000 in the US & Canada or outside US 954-414-1610
Q. I have my password but I still can’t seem to login?
A. Remember that passwords are cAse SenSiTivE. Make sure you are entering the correct password.
Q. Can my billing company (SegPayCS ) change or reset my password?
A. Yes, please visit
cs.segpay.com and search for your transaction. If that does not work for you, please
email customer support.
Technical Issues
Q. What should I do if I’m having trouble with the site?
A. Our sites are best viewed on the latest versions of
Firefox and
Chrome. Please make sure your browser is up-to-date.